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Terms of Services

  1. Product Descriptions:  We strive to ensure that all products listed on our website are accurately described and displayed. However, we cannot guarantee that all images and descriptions are entirely accurate, complete, or current.

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  2. Product Availability:  All products are offered on a while-supplies-last basis. If a product becomes unavailable after you place your order, we will notify you and provide a full refund or offer a suitable replacement.

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  3. Order Acceptance:  We reserve the right to accept, decline, or cancel any order for any reason, including but not limited to errors in pricing, descriptions, or product availability.

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  4. Payment:  We accept various payment methods, including credit cards and PayPal. All payments are processed through our secure payment gateway.

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  5. Shipping:  We offer various shipping options, and the shipping fees are calculated at checkout based on your location and the selected shipping method. We strive to ship all orders within 2-3 business days.

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  6. Returns and Exchanges:  We do not accept returns or exchanges, except in cases of defective products or errors on our part. Please refer to our No-Refund Policy for more information.

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  7. Liability:  We will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use or inability to use our products or services.

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  8. Privacy:  We respect your privacy and will not share your personal information with third parties, except as required by law or to process your order.​

​Refund Policy

At Ku Hura, we believe in the value and quality of our slow fashion clothing. Our Refund Policy reflects our commitment to sustainability, ethical production, and reducing waste.
 

  1. Final Sale:  All products sold by Ku Hura are final sale and not eligible for returns or exchanges, except in cases of defective products or errors on our part.

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  2. Defective Products:  If you receive a defective product, please contact us within 7 days of receiving your order. We will work with you to exchange the item for a new one or provide a full refund.

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  3. Error:  If there is an error in your order, such as a wrong size or color, please contact us within 7 days of receiving your order. We will work with you to correct the error and, if necessary, provide a full refund or exchange.

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  4. Damages During Shipping:  If your product is damaged during shipping, please contact us within 7 days of receiving your order. We will work with you to file a claim with the shipping carrier and, if necessary, provide a full refund or exchange.

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  5. No Refunds:  We do not offer refunds for change of mind, wrong size, or any other reason not listed above.

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By placing an order with Ku Hura, you acknowledge and agree to our Terms of Service and No-Refund Policy. We appreciate your understanding and support as we strive to create high-quality, sustainable fashion while minimizing our environmental impact.

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